Customer Service Makes You Bleed Money and Energy?

Let's talk! 

Little hacks can move mountains here - and some of them cost next to nothing. The secret lies in client relationships governed by kindness, allowing you and your client to leave the conversation with a smile.

I admit, if someone tries to bully you, kindness can be the wrong way. But adapting to the bullying behavior hurts you even more. The solution: be picky when you choose your clients, and let those go who won't appreciate your kindness.

You must set limits and draw a line if you want to protect a pleasant environment in your life.

But I know how rare people are who can be kind and empathetic, but at the same time determined and a bit hard-nosed. And you won't get them to do your customer service for minimum wage.

I guess you've been at this point already for a long time. And this experience led you to me and to look into a bot that embodies kindness, but doesn't allow anybody to push him around.

But now, you are running again into trouble: Your bot is generally nice, but at times, he does his own thing. He assumes things he does not know. He proposes solutions that don't work. At times, he even ignores your instructions straight away.

If you need someone to help you solve such problems, here I am. My first offer helps you solve isolated problems, like improving a prompt or adapting a workflow.

If you are looking for a complete overhaul of your customer service system, and you cannot yet pinpoint the challenges you must resolve to get there, we need a different approach.

In this case, I invite you for a short conversation. That takes just about 15 minutes to find out if we are a good fit to stem a major project together. 

If we agree we want to work together, we set a second meeting. There, we determine the details: what needs to be done, how to share responsibilities, what will be the price and conditions.