Communicating is Art and Science

Whether we sell, serve our clients, educate, motivate - in business we always communicate. We ask, we listen, we suggest solutions. Therefore, understanding communication is essential for everyone doing business.

Here is a small diagram showing the nine stages of a professional conversation. It relates directly to customer service, you can use it there as is. And it will also work with small adaptions for sales conversations

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Discover how to design, built, and integrate your own bot through our 45-page free report. We cover the complete process from designing your bot, actually creating the bot, and integrating it into your customer service system.
And you might be surprised: Customer service bots are not only for big corporations.

And you might be surprised: Customer service bots are not only for big corporations. They are maybe more important for small businesses and solopreneurs, where a few people share responsibility for all processes.