What Mindset is for Persons, Organizational Culture is for Business Mindset—strong or weak, toxic or uplifting—diffuses through your entire being Bots need culture. They can't do without. As you can't be one person at work and a completely different person at home, there is no way to be emphatic and customer oriented in sales and support, while grim and ignorant in the machine rooms of the business.The same is true for organizational culture Your organization can't be dismissive, cynical, and disrespectful in the…
Discover how to design, built, and integrate your own bot through our 45-page free report. We cover the complete process from designing your bot, actually creating the bot, and integrating it into your customer service system.
And you might be surprised: Customer service bots are not only for big corporations.
And you might be surprised: Customer service bots are not only for big corporations. They are maybe more important for small businesses and solopreneurs, where a few people share responsibility for all processes.