Bot Stability & Clarity Bot debugging can be challenging. I told my bot Vavo to give out our email address support@chavavo.com. But suddenly, I discovered that Vavo answered questions for our email address with contact@chavavo.com and info@chavavo.com This video explains the mistake in the bot’s design that led to this fatal outcome. And it shows the process to find and fix the problem. If you want to learn more about designing a bot combining kindness and professionalism, get our free report Bots4People
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And you might be surprised: Customer service bots are not only for big corporations.
And you might be surprised: Customer service bots are not only for big corporations. They are maybe more important for small businesses and solopreneurs, where a few people share responsibility for all processes.